Citrix Workspace For Mac El Capitan

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MAC OS Supported Version Citrix Receiver Workspace App Download Link MacOS Mavericks (10.9) 12.5 Not Support 12.5 MacOS Yosemite (10.10) 12.7 Not Support 12.7 Max OS El Capitan (10.11) Not Support 1812 1812 Mac OS Sierra (10.12) Not Support 1812 1812 Mac OS. Due to increased security and permissions with Mac OS 10.14 Mojave and 10.15 Catalina, you will be prompted to authorize the Zoom Desktop Client to use the microphone, camera, and on Mac OS 10.15 Catalina, screen recording. The permissions are set within System Preferences of the device.

Open and Edit has been tested and works with the following applications:

Citrix workspace for mac el capitan
  • Adobe Acrobat Reader DC
  • Adobe Illustrator
  • Adobe Photoshop
  • Keynote
  • Numbers
  • Microsoft Excel 2008, 2011, 2016, 2017
  • Microsoft PowerPoint 2008, 2011, 2016, 2017
  • Microsoft Word 2008, 2011, 2016, 2017
  • Pages
  • Preview
  • Sketch
  • TextEdit

The following applications have been tested, but may have a few lingering or unidentified issues:

Capitan
  • AutoCAD 2018
  • Adobe InDesign (see known issues below)
If you are using an application that is not included in this list, please take some precautions when performing Open

Citrix Workspace For Mac El Capitan Free

Citrix workspace for mac el capitan software

Download Citrix Workspace For Mac

Citrix and Edit. We encourage you to save a copy of your files to your local drive before attempting to save changes back to ShareFile.
FeatureIssueWorkaround
InstallationUsers installing for the first time on OS X 10.13 (High Sierra) will need to allow the kernel extension to load

Click Open System Preferences. Click Allow.
The app will finish launching automatically.
NOTE: If the extension is allowed successfully, the Allow button will disappear from the security pane. If it does not, please refer to the issue below

Login

Asked to allow the system extension after clicking 'Allow'
Apple has implemented security measures to prevent third party applications from being able to interact with the allow button. This check may prevent you from clicking the Allow button.

  • Make sure that you are physically present at the Mac (the allow button won't accept input if a remote screen sharing session is taking place)
  • Consider quitting potentially conflicting applications. A list of applications that have conflicted with this button includes, but is not limited to: (Google Chrome, MagicPrefs, Walcom Tablet, xGestures)
  • Allow the extension using the keyboard:
  1. Open System Preferences
  2. Select Keyboard
  3. Select the Shortcuts tab
  4. Under Full Keyboard Access select 'All controls'
  5. Navigate back to System Preferences
  6. Select Security & Privacy
  7. Using tab key to highlight the Allow button and press the space bar
    NOTE: These steps will not work through a screen sharing session
LoginCitrix Files logs out randomly when Citrix Workspace is installed. This will be addressed with a future update to Workspace.
InstallationRepeated prompts to allow keychain access / getting logged out of Citrix Files.
Do not have both Citrix Files and ShareFile Desktop apps installed at the same time.
Finder

Files and folders that contain the percent sign '%' do not appear in a folder.

Rename the items.
FinderFolder names that contain an umlaut or an acute accent mark may appear twice in Finder.
None
FinderSome files may not display as expected in a folderRight click on the context menu and select to refresh. If the folder content still appears incorrect there may be a problem with the folder structure archive. Open Preferences and select 'Reset App Settings'
FinderCopying and pasting content from one folder in ShareFile to another folder in ShareFile may be slowPerform the copy operation from the website
FinderRestricted Zones are not supported in the appNone
FinderFolders with an extremely large number of items (>30,000) might not load properlyFor optimal performance please have fewer than 2,500 items per folder
Finder

Quick look (preview) for files does not work unless the file has been opened before.

None
Open & Edit/
Upload		Uploads may fail for various reasons (network connectivity is down, permission to upload an item has been revoked, connection to Citrix Files is lost, etc.)
  • If internet connectivity is lost, uploads will be retried automatically when connectivity is restored
  • If an upload cannot be completed, it is moved to the recovery folder to prevent data loss. Click on the notification in the recovery folder or click on the item in the dashboard to access it
Open & EditUsing Adobe Photoshop may fail on macOS 10.11 (El Capitan) and macOS 10.12 (Sierra)
Open & EditAdobe InDesign: IDD documents with links to external files may report that links have gone missing when opened by a different user. This may happen if links reside in folders under a user's personal folders. If these folders are shared with another user, the path resides under the user's shared folders, causing them to go missingNone
Upload

Warning - The document ... is on a volume that does not support permanent storage
It is safe to ignore this message. Apple has a built in versioning system that is available on volumes with the Mac OS Extended (HFS+) file system. Citrix Files mounts your account's files as a volume that does not use this file system format and may trigger this message when closing applications. Versioning on documents is available with ShareFile’s own versioning option. To access other versions of a document, you may right click on a file in the ShareFile volume and select view details.

Dismiss the warning message, and check 'Do not show this message again' if desired.
UploadOpening a compressed zip file (or other file archive) within Citrix Files may not upload nested foldersUpload the files and folders without compression.
WorkflowsWorkflows may fail to display if there is an active workflow on a file which has been deleted.
Delete any workflows that are open for files that no longer exist.
DashboardRecent files no longer open when they are double-clicked from the dashboard.
Support will be added in a future release.

Citrix Workspace For Mac El Capitan Mac

If you encounter issues that are not mentioned in this article, we encourage you to notify our development team with the report a problem feature.

Mac
  • Use the latest available version of Citrix Workspace (AKA Receiver) app for Windows and MacOS.:
    Windows: https://www.citrix.com/downloads/workspace-app/windows/workspace-app-for-windows-latest.html
    MacOS: https://www.citrix.com/downloads/workspace-app/mac/workspace-app-for-mac-latest.html
  • Minimum Operating System (OS) requirements for Citrix Workspace.
    Windows 7 (Microsoft stopped support for Windows 7 in January of 2020)
    Windows 10
    Please Note: Windows XP is no longer supported by Microsoft and is not supported in our remote access environment.
    MacOS 10.11 (El Capitan - No Longer Supported by Citrix)
    MacOS 10.13 (High Sierra)
    MacOS 10.15 (Catalina)
  • Ensure your computer has the latest operating system updates installed.
    How to install latest updates for Windows computers
  • Reboot your computer regularly. At least once a week is recommended.